Legal

Privacy policy

How we handle personal information and respect your choices when you use this website.

Last updated: 10 October 2026

1. About this policy

This policy explains how GRI AI Ltd handles personal information when you visit this website or contact us. GRI AI is the controller of the information described here.

2. Information we collect

We may receive information you choose to send by email, including your name, email address, organisation and the content of your enquiry.

The website may also process basic technical information required to deliver pages securely. Optional usage analytics are enabled only if you select “Accept” in the cookie panel.

3. How we use information

  • To respond to enquiries and discuss potential work.
  • To operate, secure and improve this website.
  • To meet legal and regulatory obligations.
  • To understand aggregated website usage where consent has been given.

4. Lawful bases

We process enquiry information where it is necessary for our legitimate interests in communicating with prospective clients and managing our business, or to take steps at your request before entering a contract. Optional analytics rely on your consent.

5. Sharing and transfers

We do not sell personal information. We may use carefully selected service providers to host and operate our systems, subject to appropriate confidentiality and data-protection terms. Where information is processed outside the UK, we use appropriate legal safeguards.

6. Retention

We retain enquiry information only for as long as reasonably necessary for the purpose of the correspondence, our business records and any applicable legal requirements.

7. Your rights

UK data-protection law may give you rights to access, correct, erase or restrict the use of your information, and to object or request portability in certain circumstances. You may also withdraw consent at any time. You can complain to the UK Information Commissioner’s Office.

8. Cookies

The site stores your accept or decline choice in your browser so the cookie panel does not reappear unnecessarily. Optional analytics must not load unless you accept. You can clear site storage in your browser to reset your choice.

9. Contact

For privacy questions or requests, email inquiries@gri.ai.